CONTACT 360 has successfully provided communication for companies and individuals for more than 5 years.
We work 24 hours per day and can boast of having hundreds of grateful customers and more than 7000 hours� work experience.
We are certain that our full range of call center, virtual office and messaging services can be very helpful in developing your business.
We have always been dedicated to provide customers with high quality services and satisfy their expectations. By managing your phone calls, we will save your valuable time. We can guarantee that your clients and partners will always get in touch with you.
Today�s market is competitive and challenging, and CONTACT 360 will supply you with qualitative call center and messaging services. With our help, you will always be one step ahead.
How It Works?
Our cooperation with the customer starts from the detailed discussion of the range and character of set tasks, possible variants of their realization and the cost of our services.
When concluding agreements for long-term cooperation with corporate clients, our specialists clarify all necessary details including:
Setting up instructions on your account:
The set of instructions we apply to answer your inbound calls includes scripts and information pages. We are willing to speak in the manner entirely corresponding to your company�s corporate culture. In particular, we use such information as:
Taking phone calls:
I applied to CONTACT 360 when I had a serious financial problem. I needed to consult a few Madrilenian banks. The question was quickly solved. I am satisfied with everything and surprised with the high professionalism of CONTACT 360 employees. What has gladdened me most of all is full confidentiality.
Frank Rupert, Software developer
We constantly use the services of CONTACT 360. We are impressed by the professionalism and experience of the company employees.
Jacqueline H. Anderson, Owner of a Tree Services Company
We have used the online support service CONTACT 360 for more than a year. We are very thankful to the company specialists for their professional work.
William Smith, Managing Director, CAT
We have used outsourcing call center services for more than half a year already. Thanks to these services, we manage to save a large amount of money, significantly increase the quality of contacts with customers and substantially expand business communications.
David L. Rivera, Personnel department manager, TNT Logistics
We use the services of the advertising messaging organization and promotion actions support from time to time. We especially want to thank the CONTACT 360 specialists for their very high speed of answering phone calls when the hot line is arranged.
Christopher M. Negrete, Personnel department manager, The Bank of New York
I wanted to purchase a specific model of Toshiba notebook. I was looking for it only at American online stores. I experienced large problems because of the language barrier. I solved my problem within two hours thanks to the quick work of CONTACT 360 specialists.
Brenda Martinez, Hairdresser
Before applying to CONTACT 360, we had experienced big difficulties with processing incoming information on our email and providing timely answers to inbound letters. We are satisfied with the professional approach of specialists. We are also glad that a special team has been formed to fulfill our tasks.
Matthew Thomas, Head of Operations, Ford
We needed to arrange full-time communication with customers within the shortest possible time. Considering that our scope of activity is remote software administration of corporate networks, we needed specialists proficient in this field. We are satisfied with everything.
Jamie B. Jackson, Director of Support Services, GMC
What information do we collect?
We collect information from you when you register on our site, place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
Your information helps us to better respond to your individual needs
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.